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HARASSMENT

Harassment is the persistent denial or interruption of an
essential service or services, such as heat or hot water, or
abusive conduct by an owner [or an agent of the owner] which is
threatening to a resident or is intended to get a resident to
move out of his or her apartment.

If you are victimized by such conduct or an attempt is made to
require you to give up certain of your legal rights, a finding of
harassment may be reached by a court of law or an administrative
agency.

There are tough penalties imposed on owners who harass tenants.
You can obtain relief from a harrassing owner in court.