1 800-518-0890 HEAT AND HOT WATER
The heat season begins each year on October 1 and ends on May 31.
During that time, an owner must provide heat according to the
following schedule:
-- between the hours of 6 a.m. and 10 p.m., if the temperature
outdoors falls below 55 degrees, then the temperature inside
your apartment must be maintained at 68 degrees;
-- between the hours of 10 p.m. and 6 a.m., if the temperature
outdoors falls below 40 degrees, then the temperature inside
your apartment must be maintained at 55 degrees.
Furthermore, the hot water temperature must be maintained at 120
degrees, 24 hours per day, year round.
Tenants who want to make complaints about an insufficiency of
heat or hot water should contact the HPD Central Complaints
Office.
*All temperatures are given in Fahrenheit.